Powertranz First Citizens Status

All Systems Operational

First Citizens Outage Merchants Operational

Powertranz Gateway Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 14, 2026

No incidents reported today.

May 13, 2026

First Citizens - POWERTRANZ MERCHANT NOTIFICATION - PROCESSING OUTAGE

Resolved - This incident has been resolved.
May 13, 18:54 UTC

Investigating - To our valued clients,

We would like to advise you that there is currently an issue which is affecting transaction processing through First Citizens Bank.

At this time, affected transactions may be declining with the following response codes: 91-TimeOut, 96-System Malfunction, 98-Host Unreachable or 30-Format Error.

The underlying issue is currently being investigated.

We will advise you once we’ve received confirmation that ability to process transactions has been restored.
May 13, 18:49 UTC

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.