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All Systems Operational
First Citizens Outage Merchants
Operational
Powertranz Gateway
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 28, 2025
No incidents reported today.
Jun 27, 2025
Completed -
The scheduled maintenance has been completed.
Jun 27, 07:00 UTC
Jun 27, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 05:00 UTC
Jun 27, 05:00 UTC
Scheduled -
To our valued clients,
The Bank have advised that their systems will be undergoing a period maintenance during the following time period. During this period of maintenance, there will be an interruption to processing.
If you have any questions, please do not hesitate to contact us at support@powertranz.bm
Jun 25, 20:55 UTC
The Bank have advised that their systems will be undergoing a period maintenance during the following time period. During this period of maintenance, there will be an interruption to processing.
If you have any questions, please do not hesitate to contact us at support@powertranz.bm
Jun 25, 20:55 UTC
Jun 26, 2025
No incidents reported.
Jun 25, 2025
Resolved -
This incident has been resolved.
Jun 25, 12:32 UTC
Jun 25, 12:32 UTC
Investigating -
To our valued clients,
We would like to advise you that there is currently an issue which is affecting transaction processing through First Citizens Bank.
At this time, affected transactions may be declining with the following response codes: 91-TimeOut, 96-System Malfunction, 98-Host Unreachable or 30-Format Error.
The underlying issue is currently being investigated.
We will advise you once we’ve received confirmation that ability to process transactions has been restored.
Jun 25, 12:05 UTC
We would like to advise you that there is currently an issue which is affecting transaction processing through First Citizens Bank.
At this time, affected transactions may be declining with the following response codes: 91-TimeOut, 96-System Malfunction, 98-Host Unreachable or 30-Format Error.
The underlying issue is currently being investigated.
We will advise you once we’ve received confirmation that ability to process transactions has been restored.
Jun 25, 12:05 UTC
Jun 24, 2025
No incidents reported.
Jun 23, 2025
No incidents reported.
Jun 22, 2025
No incidents reported.
Jun 21, 2025
No incidents reported.
Jun 20, 2025
No incidents reported.
Jun 19, 2025
Resolved -
This incident has been resolved.
Jun 19, 21:33 UTC
Jun 19, 21:33 UTC
Investigating -
To our valued clients,
We would like to advise you that there is currently an issue which is affecting transaction processing through First Citizens Bank.
At this time, affected transactions may be declining with the following response codes: 91-TimeOut, 96-System Malfunction, 98-Host Unreachable or 30-Format Error.
The underlying issue is currently being investigated.
We will advise you once we’ve received confirmation that ability to process transactions has been restored.
Jun 19, 20:54 UTC
We would like to advise you that there is currently an issue which is affecting transaction processing through First Citizens Bank.
At this time, affected transactions may be declining with the following response codes: 91-TimeOut, 96-System Malfunction, 98-Host Unreachable or 30-Format Error.
The underlying issue is currently being investigated.
We will advise you once we’ve received confirmation that ability to process transactions has been restored.
Jun 19, 20:54 UTC
Jun 18, 2025
No incidents reported.
Jun 17, 2025
No incidents reported.
Jun 16, 2025
No incidents reported.
Jun 15, 2025
No incidents reported.
Jun 14, 2025
No incidents reported.